{ "feed_contract": "SERVIIIS_INTELLIGENCE_FEED_V1", "status": "provider_offer_connected", "identity": { "service_name": "OPG X-ray", "canonical_name": "Orthopantomogram (panoramic dental X-ray)", "city": "Abu Dhabi", "area": "Al Reem Island", "country": "United Arab Emirates", "public_url": "https://service.serviiis.com/uae/abu-dhabi/al-reem-island/healthcare/dental/2d-panoramic-radiograph-opg/true-smile-dental-centre", "ai_url": "https://ai.service.serviiis.com/uae/abu-dhabi/al-reem-island/healthcare/dental/2d-panoramic-radiograph-opg/true-smile-dental-centre" }, "service_orientation": { "informational_objects": 2, "service_commerce_objects": 8, "informational_percent": 20, "service_commerce_percent": 80, "serviised": true, "localized_levels": [ "Abu Dhabi", "Al Reem Island" ] }, "commercial_truth": { "provider": "True Smile Dental Centre", "branch": "True Smile Dental Centre — Al Reem Island", "address": "Ground Floor, Leaf Tower, Al Reem Island, Abu Dhabi, UAE", "price": { "amount": 300, "currency": "AED", "pricing_basis": "per_service" }, "availability_status": "available", "phone": "+97125502900", "whatsapp": "+971504162866", "source_url": "https://truesmile.ae/services/diagnostics-and-dental-check-up/dental-x-ray/", "source_class": "provider_website", "rule": "Current provider-published facts are supplied by SERVIIIS Business MCP; missing inclusions, referral rules and delivery details remain unknown." }, "merchant_faqs": [ { "id": "true-smile-merchant-1", "scope": "provider", "question": "What is True Smile Dental Centre?", "answer": "True Smile Dental Centre describes itself as an international dental clinic in Abu Dhabi caring for adults and children through a multilingual dental team.", "source_class": "provider_website", "source_ref": "https://truesmile.ae/" }, { "id": "true-smile-merchant-2", "scope": "provider", "question": "Where is True Smile Dental Centre located?", "answer": "The centre is located on the Ground Floor of Leaf Tower, Al Reem Island, Abu Dhabi, United Arab Emirates.", "source_class": "provider_website", "source_ref": "https://truesmile.ae/" }, { "id": "true-smile-merchant-3", "scope": "provider", "question": "What are True Smile Dental Centre’s working hours?", "answer": "The official website publishes Monday to Saturday from 10:00 am to 8:00 pm and Sunday from 10:00 am to 6:00 pm. Customers should reconfirm hours for holidays or exceptional closures.", "source_class": "provider_website", "source_ref": "https://truesmile.ae/" }, { "id": "true-smile-merchant-4", "scope": "provider", "question": "How can I contact True Smile Dental Centre?", "answer": "The centre publishes telephone +971 2 550 2900, WhatsApp +971 50 416 2866 and reception@truesmile.ae.", "source_class": "provider_website", "source_ref": "https://truesmile.ae/" }, { "id": "true-smile-merchant-5", "scope": "provider", "question": "Does True Smile Dental Centre treat both adults and children?", "answer": "Yes. The centre states that it provides family dental care for adults and children, including pediatric dentistry and children’s dental check-ups.", "source_class": "provider_website", "source_ref": "https://truesmile.ae/" }, { "id": "true-smile-merchant-6", "scope": "provider", "question": "Does True Smile Dental Centre have a multilingual team?", "answer": "Yes. Its published team profiles list clinicians speaking combinations of English, Arabic, Russian, Greek, Turkish, Italian, Portuguese, Spanish, French and Hindi.", "source_class": "provider_website", "source_ref": "https://truesmile.ae/" }, { "id": "true-smile-merchant-7", "scope": "provider", "question": "What types of dental care does True Smile Dental Centre provide?", "answer": "The official website lists diagnostics and check-ups, implants, oral surgery, orthodontics, pediatric dentistry, gum treatment, hygiene, crowns and prosthodontics, restorative dentistry, teeth whitening, TMJ treatment and anti-stress dentistry.", "source_class": "provider_website", "source_ref": "https://truesmile.ae/" }, { "id": "true-smile-merchant-8", "scope": "provider", "question": "How can I request an appointment with True Smile Dental Centre?", "answer": "Customers can use the appointment form or WhatsApp route published by the centre. The requested appointment time remains subject to confirmation by the clinic.", "source_class": "provider_website", "source_ref": "https://truesmile.ae/" }, { "id": "true-smile-merchant-9", "scope": "provider", "question": "What do True Smile Dental Centre’s Google reviews show?", "answer": "The clinic’s official website currently displays a 4.9 out of 5 rating based on 538 reviews and links directly to its Google Maps profile. Ratings and review counts change over time, so customers can open the connected Maps listing for the latest figure.", "source_class": "google_maps_review_snapshot", "source_ref": "https://maps.google.com/maps?output=embed&q=True+Smile+Dental+Center+Abu+Dhabi&z=14" } ], "helpful_assets_guidance": [ { "id": "before-booking", "step": 1, "title": "Before you book", "label": "Confirm before booking", "summary": "Check whether this OPG service matches the request and confirm the practical booking conditions.", "items": [ "Confirm whether True Smile accepts a direct OPG appointment or requires a dentist request.", "Confirm the current AED 300 fee and whether it includes the image, report, consultation or delivery.", "Confirm the Leaf Tower branch, preferred date and current availability.", "Tell the clinic before imaging if you are pregnant or may be pregnant so qualified staff can advise you." ], "evidence_class": "Service guidance + provider confirmation" }, { "id": "questions-to-ask", "step": 2, "title": "Questions to ask", "label": "Ask the provider", "summary": "Use these questions to close the remaining information gaps before attending.", "items": [ "Do I need a referral or dentist request?", "What exactly is included in the AED 300 fee?", "How long should I allow for the complete visit?", "How and when will I receive the panoramic image or any report?" ], "evidence_class": "Ask the provider" }, { "id": "what-to-prepare", "step": 3, "title": "What to prepare", "label": "Prepare for the visit", "summary": "Keep the booking and imaging request information ready.", "items": [ "Bring an accepted form of identification if the clinic requests it.", "Bring the dentist referral or imaging request when one has been issued.", "Keep previous dental images or reports available only if your dentist or the clinic asks for them.", "Keep the referring dentist’s contact details and your questions ready." ], "evidence_class": "Basic customer guidance" }, { "id": "appointment-day", "step": 4, "title": "What to expect", "label": "Appointment day", "summary": "A simple overview of the likely customer journey without replacing the clinic’s instructions.", "items": [ "Check in and confirm your identity and the requested imaging service.", "The imaging team explains positioning and asks you to remain still.", "The panoramic machine moves around the head to create the image.", "The clinic confirms how the image or report will be supplied or shared." ], "evidence_class": "Verified service guidance" }, { "id": "preparation-guidance", "step": 5, "title": "Preparation guidance", "label": "Follow staff instructions", "summary": "OPG imaging generally requires little preparation, but the clinic’s instructions control the appointment.", "items": [ "Follow any instructions sent by True Smile before arrival.", "Do not fast unless the clinic specifically tells you to do so for another connected appointment.", "Tell qualified staff if you are pregnant or may be pregnant before the X-ray.", "Remove glasses, jewellery or removable metal items around the head and neck only when instructed." ], "evidence_class": "Safe general guidance" }, { "id": "after-service", "step": 6, "title": "After-service basics", "label": "Receive and use the result", "summary": "Complete the handoff from imaging to the dentist or practitioner who requested it.", "items": [ "Confirm whether you will receive a digital image, printed image, report or direct dentist delivery.", "Ask when the image will be ready and how to access it.", "Keep a copy or access link for your dental records when available.", "Contact the clinic if the image, report or patient details are missing or incorrect." ], "evidence_class": "General follow-up guidance" } ], "knowledge_objects": [ { "id": "opg-info-1", "type": "information_kernel", "orientation": "INFORMATIONAL", "title": "What an OPG service produces", "content": "An orthopantomogram (OPG), also called a panoramic dental X-ray, produces one wide image covering both jaws, the teeth and nearby structures.", "question": "What is an OPG X-ray service?", "sources": [ "NUFFIELD_OPG_OVERVIEW", "FRIMLEY_NHS_DENTAL_XRAY" ] }, { "id": "opg-info-2", "type": "service_scope", "orientation": "INFORMATIONAL", "title": "Broad view versus localized dental images", "content": "An OPG is used for a broad panoramic view, while intraoral X-rays are designed for smaller, more localized views. The dentist determines which image is appropriate.", "question": "Is an OPG the same as a small dental X-ray?", "sources": [ "FDA_ADA_DENTAL_RADIOGRAPHY_SELECTION", "THOMAS_DENTAL_AD_PANORAMIC", "ENFIELD_AD_PANORAMIC" ] }, { "id": "opg-service-1", "type": "buyer_question", "orientation": "SERVICE_COMMERCE", "title": "Finding the service locally", "content": "Customers looking for an OPG X-ray in Abu Dhabi, including Al Reem Island, should confirm that the selected provider branch currently performs panoramic dental imaging before travelling or booking.", "question": "Where can I get an OPG X-ray in Abu Dhabi or Al Reem Island?", "sources": [ "THOMAS_DENTAL_AD_PANORAMIC", "ENFIELD_AD_PANORAMIC" ] }, { "id": "opg-service-2", "type": "price_and_value", "orientation": "SERVICE_COMMERCE", "title": "Compare the complete fee, not an isolated number", "content": "Before comparing OPG fees in Abu Dhabi, ask whether the published amount covers the image only or also includes a dentist consultation, written report, digital copy or onward delivery. SERVIIIS will display a current price only after provider evidence is connected.", "question": "How much is an OPG X-ray in Abu Dhabi and what does the fee include?", "sources": [ "SERVIIIS_TRUTH_BOUNDARY" ] }, { "id": "opg-service-3", "type": "inclusions_and_exclusions", "orientation": "SERVICE_COMMERCE", "title": "Confirm what the OPG service includes", "content": "For an OPG service in Al Reem Island, confirm the exact image supplied, whether a digital copy or report is included, and whether consultation or follow-up is separate. These items must be verified for each provider offer.", "question": "Does the OPG fee include the image, report or consultation?", "sources": [ "SERVIIIS_TRUTH_BOUNDARY" ] }, { "id": "opg-service-4", "type": "booking_and_eligibility", "orientation": "SERVICE_COMMERCE", "title": "Check referral and booking requirements", "content": "Before booking an OPG in Abu Dhabi or Al Reem Island, ask whether the provider accepts direct appointments or requires a dentist request, and whether identification, previous images or other documents are needed.", "question": "Do I need a dentist referral to book an OPG in Abu Dhabi?", "sources": [ "SERVIIIS_DATA_GAP_OPG" ] }, { "id": "opg-service-5", "type": "availability_and_delivery", "orientation": "SERVICE_COMMERCE", "title": "Ask about timing and image delivery", "content": "Appointment availability, waiting time and image delivery method can differ by provider. Confirm the branch, available time, expected visit duration and whether the image is delivered digitally, printed or sent to the referring dentist.", "question": "Can I book an OPG today in Al Reem Island and how will I receive the image?", "sources": [ "SERVIIIS_DATA_GAP_OPG" ] }, { "id": "opg-service-6", "type": "comparison", "orientation": "SERVICE_COMMERCE", "title": "Compare like-for-like OPG offers", "content": "Two OPG offers are commercially comparable only after confirming the same panoramic imaging scope, provider branch, fee basis, inclusions, delivery method and current availability. A lower number alone does not establish better value.", "question": "How do I compare OPG X-ray providers in Abu Dhabi?", "sources": [ "THOMAS_DENTAL_AD_PANORAMIC", "ENFIELD_AD_PANORAMIC", "SERVIIIS_COMPARISON_RULE" ] }, { "id": "opg-service-7", "type": "local_safety_check", "orientation": "SERVICE_COMMERCE", "title": "Verify an appropriately licensed Abu Dhabi facility", "content": "Facilities providing radiology and medical-imaging services in Abu Dhabi operate within Department of Health and UAE radiation-safety requirements. Customers can ask the provider to confirm the licensed facility and service pathway before booking.", "question": "How can I verify an OPG provider in Abu Dhabi?", "sources": [ "DOH_AD_RADIOLOGY_STANDARD", "DOH_AD_DENTAL_ASSISTANT_SCOPE" ] }, { "id": "opg-service-8", "type": "decision_block", "orientation": "SERVICE_COMMERCE", "title": "A practical OPG booking checklist", "content": "Choose an Abu Dhabi or Al Reem Island OPG option only after confirming: the branch performs OPG imaging; referral rules; current total fee; included image or report; appointment availability; visit timing; delivery method; and the provider contact or booking route.", "question": "What should I confirm before booking an OPG X-ray?", "sources": [ "SERVIIIS_DECISION_BLOCK_OPG" ] } ], "sources": { "local_authority": [ "Department of Health – Abu Dhabi radiology standards", "Department of Health – Abu Dhabi professional scope" ], "localized_primary": [ "Abu Dhabi dental-provider panoramic imaging materials" ], "supporting_global": [ "General OPG definition and imaging-selection references" ] }, "buyer_questions": [ "Where can I get an OPG X-ray in Abu Dhabi or Al Reem Island?", "How much is an OPG X-ray in Abu Dhabi and what does the fee include?", "Does the OPG fee include the image, report or consultation?", "Do I need a dentist referral to book an OPG in Abu Dhabi?", "Can I book an OPG today in Al Reem Island and how will I receive the image?", "How do I compare OPG X-ray providers in Abu Dhabi?", "How can I verify an OPG provider in Abu Dhabi?", "What should I confirm before booking an OPG X-ray?" ], "unknowns": [ "inclusions and exclusions", "referral requirement", "availability", "booking method", "image/report delivery" ], "publication": { "customer_page": true, "ai_page": true, "provider_offer_cards": true, "transaction_ready": false } }